Are You Being Served?
Friends who know me most probably realize that apart from a few *cough* picky gripes about the service standard in Singapore, I am generally quite forgiving when it comes to receiving customer service.
Maybe it’s because I have tried working in the service orientated industry a few times and know how troublesome some customers can get and I also don’t want to be too pushy as a customer till the point where a waiter feels the need to add his/her saliva to my food when salt is all that is lacking.
With such a passive attitude towards the supposed ‘decline’ of service standards in Singapore, it was with great pleasure that I heard of this Singapore based website called “Are You Being Served?“.
Secret missions to uncover the standards in Singapore? I’m in!
I plan to make my way down to a steak restaurant in the heart of Holland Village where I use to frequent. It’s important to not be overboard with my service test and so, during peak hours when waiters are up to their neck with orders and requests, I would ask to change tables in the middle of the meal claiming that it is too cold.
The test will reveal how well they handle such a troublesome request when my table is full of food and the restaurant is busy. In the event that they can’t change my table, it will also test how well they try to make us comfortable despite the inability to accede to the request.
I’ll blog about my experience real soon….
Heh Heh Heh Heh Heh….. *rubs hands with evil glee*
